PREEMPT Online helps Focal Research provide you with simple ways of establishing which organisations are the largest, the most important, the most active, the contract winners. It details timescales, and future opportunities, and identifies who are your competitors, enabling you to focus on a targeted rather than scatter-gun approach to the way you do business. Increasing efficiency, effectiveness and success rates.
The functionality of PREEMPT Online is second to none, with its pictorial easy to navigate menus, leading you from your selected data to an array of tools designed to make your life easier. These tools provide analytics, alerts, 5 year trends, reports, interactive maps and data. They enable you to build you own campaigns, design additional, fully bespoke reports and assist you with forecasting and sales targets.
Focal Research recognises, in everything we do, that each client is different, in their provision of products or services, in their approach to doing business, in the structure and staff they employ. This is why we have ensured that PREEMPT provides you with the ability to set, and periodically change, the way market intelligence and data interacts with each member of your staff; by individual region, sales area, operational area, county, country etc.
Data and market intelligence is of little use unless staff know how to use it, so it is in both our interests to make sure that each member of your team is fully trained, both on PREEMPT online and on the social housing / contracting sector itself. Virtual training, live on PREEMPT, is available and works well at team events or with individuals. Also team training can be provided on the sector itself, both as a refresher for experienced staff, or as a ‘must have’ for new staff, improving their effectiveness from day one.
Focal Research carries out it’s own research activities to complement data it obtains from appropriate government departments. All of this data is checked, analysed, explained and interpreted for you. We do all that we can to ensure that the information we provide is accurate, reliable and timely, but we appreciate that we are not infallible and will act immediately if a client questions any of the data we provide. We continually seek to source new market intelligence, particularly as markets shift and mature and new opportunities arise. This process ensures that our clients always have access to practical, informative and high quality data.
We have in depth knowledge and experience of this sector which we can pass on to you. Our friendly, in house team are here to help, and we will always make time for you; whether that is liaising with your IT department, helping you interpret or find particular data, or expanding our own research to further meet your needs. We can assist with most queries by telephone, email, or live on PREEMPT, or if a meeting or training session is more appropriate, that can be arranged too. We value your business and are proud to have served so many customers, for so many years.